Privacy Policy

Last updated: [ADD DATE]

1. Introduction

BLUE GEMS DROPS LTD ("we", "us", "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal data when you use the GeneraluGiveaways website and participate in our giveaways.

If you have any questions, contact us at [email protected].

2. Data Controller

BLUE GEMS DROPS LTD is the data controller responsible for your personal data under the UK GDPR and the Data Protection Act 2018.

3. Personal Data We Collect

Information you provide

  • Full name
  • Email address
  • Steam ID and Trade Link
  • Delivery information
  • Payment details (processed securely via third-party providers)
  • Giveaway answers and entries

Information collected automatically

  • IP address
  • Device and browser information
  • Usage data and website interaction
  • Cookies and tracking technologies

4. Lawful Basis for Processing

Under UK GDPR, we process your personal data on the following lawful bases:

  • Contract: to manage giveaway participation and deliver prizes.
  • Legitimate interests: to improve our services and prevent fraud.
  • Legal obligation: to comply with UK law.
  • Consent: for marketing communications (where applicable).

5. How We Use Your Data

  • Operate and manage giveaways
  • Verify entries and prevent fraud
  • Contact winners and deliver prizes
  • Provide customer support
  • Improve website performance
  • Send marketing emails (with consent)
  • Comply with legal obligations

6. Payments

Payments are processed by secure third-party payment providers. We do not store full payment card details.

7. Data Sharing

We may share data with:

  • Payment processors
  • Prize delivery providers
  • Hosting and analytics providers
  • Authorities when legally required

We never sell your personal data.

8. International Transfers

Your data may be transferred outside the UK where necessary. We ensure appropriate safeguards such as Standard Contractual Clauses are in place.

9. Data Retention

We retain personal data only as long as necessary for legal, accounting, and operational purposes.

10. Security

We use appropriate technical and organisational measures to protect personal data. However, no system is completely secure.

11. Your Rights

You have the right to:

  • Access your personal data
  • Request correction
  • Request erasure
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

12. Complaints

You have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

13. Changes

We may update this Privacy Policy at any time. Updates will be posted on this page.

14. Contact

Email: [email protected]